Clever-Docs is the insurance industry’s trusted digital mailroom and claims-automation partner. Leveraging models trained on millions of documents, we help carriers replace siloed intake processes with a centralized, AI-powered hub—turning disjointed emails, portals, and phone logs into clean, validated data that feeds straight into your core systems.
At Clever-Docs, centralized automation means one intelligent gateway for every First Notice of Loss (FNOL). Incoming data—whether PDFs, voice transcripts, or mobile photos—is normalized, validated, and enriched in real time. This removes manual triage, shortens cycle times, and gives adjusters clean data so they can focus on customer empathy instead of clerical tasks.
Start by connecting all front-end channels to a single API layer. Clever-Docs ingests email, portal uploads, chatbot dialogues, and call-center transcripts. An orchestration engine tags, deduplicates, and prioritizes each claim, while role-based dashboards give managers instant visibility into volumes and bottlenecks.
Natural-language processing extracts key fields—policy number, loss date, cause—and cross-checks them against policy systems. Computer vision scores image quality and detects damage zones. Rules and ML models then route claims by complexity, region, and severity, ensuring high-touch cases reach senior adjusters while straightforward claims flow to straight-through processing.
Centralized intake automation routes every FNOL—email, call, portal, or chatbot—through one AI hub that extracts, validates, and forwards data to core systems without manual key-in, eliminating channel silos and duplicate effort.
Carriers using Clever-Docs typically see claim-setup times drop from several hours to under ten minutes. AI pre-fills forms, flags missing data, and pushes ready-to-work files directly to adjusters, accelerating the entire claim lifecycle.
Yes. Automated validation catches policy mismatches, duplicate claims, and incomplete documentation at the intake stage, preventing costly downstream corrections and reducing leakage by up to 15 %.
Voice bots capture spoken loss details 24 / 7. Speech-to-text converts dialogues to structured data, which the same AI validation engine processes alongside email or portal submissions—giving policyholders a seamless omnichannel experience.
Not at all. Clever-Docs exposes REST and event-based APIs plus pre-built connectors for Guidewire, Duck Creek, and custom AS400 stacks. Most insurers achieve a pilot integration in 8–12 weeks without major core changes.
Ready to modernize FNOL? Visit our site for demos and case studies: https://www.clever-docs.com
Claims teams often drown in repetitive, manual tasks like copying data, sorting emails, and re-keying attachments. With Clever-Docs, you can unlock 10 low-hanging fruits for automation that shrink turnaround times, cut errors, and free adjusters to do real problem-solving instead of paperwork firefighting. Automation that actually feels like a win.
Tired of inbox overload? Nearly 80% of claims emails still need a human touch, slowing down adjusters and frustrating customers. Clever-Docs flips the script by teaching your claims inbox to “think.” With AI sorting, smart extraction, and system-ready data, your emails stop being a headache and start being a superpower.
Fragmented claim channels waste time and money. A single automated hub captures every FNOL, structures data instantly, and speeds triage, giving teams rapid, error-free control.
Experience the future of insurance operations with CleverDocs. Our platform harnesses advanced AI and deep learning to transform unstructured documents into actionable insights, streamlining claims processing and empowering your team with real-time, accurate data.
